Privacy Policy
Last updated: 9.4.2026
This Privacy Policy explains how SightGuard ("we", "us", "our") collects, uses and protects your information when you visit sightguard.com or buy from us.
Who we are
SightGuard
support@sightguard.com
Information we collect
Information you give us
When you place an order or contact us, we collect your name, email address, shipping and billing address, phone number and order details.
We do not see or store your full payment card details. Payments are processed by Shopify Payments and other payment providers, who handle that information directly.
Information collected automatically
When you visit our site we collect your IP address, browser and device type, operating system, pages viewed, time spent on the site, and the website that referred you. This is collected through cookies and similar technologies.
How we use your information
- To process and deliver your order
- To send order confirmations and shipping updates
- To answer your questions and provide support
- To handle returns, refunds and warranty claims
- To detect and prevent fraud
- To improve our website and products
- To send marketing emails, if you have agreed to receive them
- To measure and improve our advertising
Marketing
If you opt in, we may send you emails about products, offers and updates. You can unsubscribe at any time using the link at the bottom of any email, or by emailing support@sightguard.com. Unsubscribing does not affect emails about orders you have already placed.
Who we share information with
We share information only with companies that help us run our business, and only as far as they need it:
- Shopify, which hosts our online store
- Payment providers, to process transactions
- Shipping and fulfilment partners, to deliver your order
- Email providers, to send order and marketing emails
- Analytics and advertising platforms, including Google and Meta, to measure and deliver advertising
We do not sell your personal information.
We may also disclose information where required by law, or to protect our rights, safety or property.
Cookies
We use cookies to keep your cart working, remember your preferences, understand how the site is used, and measure our advertising.
You can block or delete cookies in your browser settings. Some parts of the site may not work properly if you do.
International transfers
Your information may be stored and processed in countries outside the one you live in, including the United States. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses.
How long we keep your data
We keep order records for as long as needed to fulfil the order and to meet our legal, tax and accounting obligations. Marketing data is kept until you unsubscribe.
Your rights
Depending on where you live, you may have the right to:
- Request a copy of the personal information we hold about you
- Ask us to correct information that is wrong
- Ask us to delete your information
- Object to or restrict how we use your information
- Ask us to transfer your information to another provider
- Withdraw consent at any time
- Opt out of the sale or sharing of personal information
To exercise any of these rights, email support@sightguard.com. We will respond within the time required by law, usually within 30 days.
If you are in the EU or UK and you are not happy with our response, you have the right to complain to your local data protection authority.
Security
We use industry standard measures to protect your information, including encrypted connections and secure hosting. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Children
Our site and products are not intended for anyone under 16. We do not knowingly collect information from children. If you believe a child has given us information, email us and we will delete it.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed. Significant changes will be posted on this page.
Contact us
Questions about this policy or your data: